Browsing AN ASSESSMENT OF THE RELATIONSHIP BETWEEN SERVICE QUALITY DIMENSIONS, PERFORMANCE BENCHMARKS AND CUSTOMER SATISFACTION IN ELDORET LAW COURTS by Subject "PERFORMANCE BENCHMARKS"

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AN ASSESSMENT OF THE RELATIONSHIP BETWEEN SERVICE QUALITY DIMENSIONS, PERFORMANCE BENCHMARKS AND CUSTOMER SATISFACTION IN ELDORET LAW COURTS

WANJIKU, CHERERE THRIPSISA (2016)

ABSTRACT Users of the justice system supply chain have the right to receive high levels of quality service. The 9093 service delivery received by the Judiciary between June 2012 and June 2013 are an indicator that the ...

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